Nancy Chaisson, Supervisor, ParkPlus Enforcement, Calgary Parking Authority
“ We currently have 6 Autochalk vehicles doing enforcement in Calgary. These vehicles cover the payment required zones an average of three times a day. Six foot patrol officers would take a week to do this much enforcement. On street compliance has improved by 10-15% since we started using Autochalk in 2007. Court appearances are almost non- existent. We have had one trial in 6 years and got a conviction on it. The photos speak for themselves. We pay no overtime out for court. Support from Tannery Creek has been remarkable. We have all office numbers along with cell phone numbers for the support team. I have called on weekends, evenings and always got a response in a timely manner. The team is great to work with and always have suggestions or a solution. At no time do they make us feel like we are just USERS of their system. Our drivers can connect to Tannery Creek via WiFi and have the support team monitor issues we may have. The equipment is very reliable and we have very little if any downtime with our vehicles. Our overall experience with Tannery has been nothing but positive. ”